In the hospitality sector it is a trend to recognize professionalism by the behavior we show in dealing with our colleagues, in dealing with our guests, and our general behavior and presence, not by our qualifications.
Do we recognize a hospitality professional? It is absolutely genuine question and it is probably the most obvious. Recognition comes from observation of the characteristics and behavior of an individual. If their behavior meets our expectations of being a Professional, we will recognize them as a professional. top 5 hotel management college in almora. We will make that judgment sometimes without even engaging them in discussion and certainly without accepting what their qualifications may be.
As professionals ourselves we have a sensitive understanding of recognizing a fellow professional. Standing in the front area of a hotel can provide sufficient evidence of the professionalism of the hotel which in turn is a reflection of the professionalism of the person in charge.
One of the characteristics we would like to observe in making a judgment about professionalism is the confidence that is clearly verified through behavior. best hotel management college in almora. Confidence comes from the development of skills, knowledge and understanding based on learning from past experience. Confidence is the result of engagement with the workplace, understanding situations, observing, analyzing and learning from the outcomes.
Professionalism as a term can be applied at all levels within the industry from the Waiter, Chef, and Manager to General Manager. It is the purpose of knowledge and skills relevant to the role of the individual that is fundamental in developing the ‘professional wisdom’ that is recognized by everyone.
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Other characteristics that are also likely to apply on an individual recognized as being professional is the self-sufficiency to be able to make independent decisions while working with a professional team with the ability to provide a high level of service. This could be the ability to be able to pass on professional knowledge and skills to others.
There is no one single professional qualification that provides a route of entry into being recognized as hospitality professional, but achieving learning and knowledge does provide that essential supporting and understanding that helps in building confidence. It is an important part that supports the development of the professional. For those embarking on any form of professional management development, acquiring new knowledge and skills helps to build confidence that in turn enriches the professional experience that contributes towards making hospitality professional.
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